Customer Service

Delivery time

We will ship the items within 2 business days of your order. Our agreement with United Parcel Service will provide fast and secure delivery. Delivery time will be based on selected shipping option (next day, 2nd day, ground). You will receive an email with your UPS tracking number at the time of shipment.

Uncollected parcels

Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to Dash International and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.